Frequently Asked Questions

What should I consider when interviewing security companies?

While price is important when considering a patrol service, it should not be the ultimate factor that dictates your decision. Before hiring a company, it is extremely important that you understand some basic facts about the company. Consider the following:

• How long has the company been in business?
• • North Coast Patrol has been serving San Diego County since 1999
• Is the company licensed by the Department of Consumer Affairs? Ask them to show you proof.
• • Our State License Number is: PPO 14996.
• Is the company licensed to do business in your city?
• • North Coast Patrol is licensed to do business throught San Diego County
• Is the company properly insured? Ask to see proof of general liability, auto, and workers compensation insurance before hiring.
• • North Coast Patrol carries $4 Million in combined coverage
• How are employees supervised? Are GPS systems employed?
• • North Coast Patrol utilizes GPS systems to monitor employees, online reporting, electronic field messaging systems, functional radio systems.
• Does the company provide a reference list? If not, ask for one.
• • North Coast Patrol will provide references for the many happy customers that we services throught San Diego and the surrounding cities.

Why should I choose North Coast Patrol?

The private security industry is extremely competitive. Most security companies fail within the first two years of operation. NCP’s success has been directly attributed to its commitment to client satisfaction by providing a professional, trustworthy, and reliable service executed with a spirit of excellence. We believe there are no other companies in the industry that share and embrace the same vision, thereby leaving NCP as the only viable choice.

What geographical areas does NCP cover?

North Coast Patrol provides service to the majority of the North San Diego County area which includes, but is not limited to: Oceanside, Carlsbad, Vista, San Marcos, Escondido, Encinitas, Rancho Santa Fe and Cardiff.

North Coast Patrol also provides service to the majority of the South County area which includes, but is not limited to:  Del Mar, Torrey Hills, La Jolla, Rancho Bernardo, Scripps Ranch, 4S Ranch, San Diego, National City, Chula Vista, and El Cajon. 

Is your company licensed?

Yes. North Coast Patrol has been licensed by the California Department of Consumer Affairs, Bureau of Security & Investigative Services since 1999. Our State License Number is: PPO 14996.

Is your company insured?

Absolutely. North Coast Patrol carries general liability insurance and an umbrella policy that have a combined coverage of $4,000,000. Moreover, NCP also carries automobile liability and workers compensation insurance. Additional insured endorsements are available to clients by request.

What about price?

Our rates are extremely competitive and fair, and they are priced specific to the services that you require. In these unfavorable economic conditions, we work closely with our customers to tailor guard and patrol packages that are budget friendly.

What geographical areas does NCP cover?

North Coast Patrol provides service to the majority of the North County area which includes, but is not limited to: Oceanside, Carlsbad, Vista, San Marcos, Escondido, Encinitas, Rancho Santa Fe and Cardiff.

North Coast Patrol also provides service to the majority of the South County area which includes, but is not limited to:  Del Mar, Torrey Hills, La Jolla, Rancho Bernardo, Scripps Ranch, 4S Ranch, San Diego, National City, Chula Vista, and El Cajon.

What are your operational hours for telephone calls?

North Coast Patrol is accessible 24-hours per day, 7 days per week, to receive telephone calls from clients. Additionally, all phone calls are answered by a live dispatcher. Unlike other companies that employ answering services, cell phones, and pagers for after-hour contact, NCP believes it is important that its clients be able to speak to a live company employee at any time around the clock.

How do you document information pertaining to security matters on your clients’ properties?

All telephone calls, dispatches, security officer observations and incidents are documented in NCP’s online Web-Enablement System. The system stores data indefinitely thereby giving cliental unfettered access to the information that they require no matter the duration of time that may have elapsed.