About Us - North Coast Patrol

North Coast Patrol (NCP) is one of San Diego County’s most trusted private security patrol companies, specializing in customized security and parking enforcement services for community associations, apartment and condominium communities, mobile home & RV parks, construction sites, school districts, municipalities, and other entities. The services that NCP provides are expressly tailored to meet the specific needs of the client.

Since its inception in 1999, NCP’s success and growth has been attributed to its steadfast commitment to a vision of providing quality services that are flavored by professionalism, honesty, dependability, and excellence. With no marketing department, its client portfolio has been built primarily by word of mouth and referral. Unlike its competitors, NCP does not view its cliental as mere impersonal statistics on a balance sheet; rather, clients are embraced as opportunities to foster long-lasting, professional relationships that are mutually beneficial for all parties.

In a post 9/11 era where local law enforcement agencies are limited in their resources and time to provide cursory patrols of property, NCP is committed to providing services that offer the high-profile visibility, deterrence, and assurance that property owners and their agents require.

OUR PHILOSOPHY

The private security industry has seen exponential growth since 2001. Customers that are in the market for a private patrol service have many companies to choose from; that choice, unfortunately, can be a taxing one. North Coast Patrol sets itself apart in the industry by embracing a philosophy that positions it above all others, thereby making the selection process for potential clients a rather painless endeavor.

We believe that a successful private patrol service

• Builds close working relationships with its cliental as a means to effecting productive communication and trust. Healthy dialogue leads to productive strategy and decision making.
• Is accessible and dependable. Clients must have confidence that they can speak to a company representative, at any hour, and trust that their concerns or requests will be promptly handled.
• Understands that the client is its #1 asset. Customer satisfaction is first and foremost the top priority. Clients are not statistics.
• Employs the latest technologies that inspire confidence in service. E.g. GPS systems to monitor employees, online reporting, electronic field messaging systems, functional radio systems.
• Deploys an active and ongoing training and safety program for its employees.
• Provides close supervision and evaluation of employee work and performance, thereby ensuring that the client’s directives and requirements are responsibly executed and met.
• Embodies professionalism and trust in its image by ensuring that security officers are officially uniformed, and that company vehicles are highly visible and inspire confidence in appearance.

OUR EMPLOYEES

California possesses the highest standards in the country for its licensed security officers. Prior to being licensed and cleared for work, all security officer candidates undergo a rigorous criminal background check that includes examination by both the Federal Bureau of Investigation and Department of Justice. In addition to criminal history checks, candidates must also undergo state-mandated training and pass, with a grade of 100%, a written examination that covers various aspects of California law. If a candidate passes both the criminal background check and the required examination, he/she must then undergo state-mandatory coursework/training that is administered and verified by a licensed private patrol operator or training facility.

Before hiring any employee, North Coast Patrol takes great care to ensure that employment candidates have met all the requirements that are necessary to work as a security officer in California. But, more importantly, NCP is careful to hire only the most experienced candidates, and those that will embrace the high standards, expectations, and philosophy of the company. In addition to the training that is mandated by California, NCP requires security officers to participate in quarterly safety & training sessions that pertain directly to the services they provide our clients on a daily basis. NCP takes pride on having one of the best employee safety records in the security industry.

Employees are randomly screened for intoxicants throughout their employment with the company, and, moreover, their credentials are monitored on an ongoing basis to ensure they remain current and in good standing.

Because of the high standards and level of professionalism that is expected of the employees at NCP, many off-duty and retired police officers, military personnel, and other law enforcement professionals choose to work at NCP on part-time and full-time basis.